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FAQ

[vc_row equal_height=”” gap=”60″ shift_y=”0″ z_index=”0″][vc_column width=”1/3″][vc_custom_heading text=”If you still have questions or concerns please click below to give us a buzz!” font_size=”18″ min_font_size=”18″ text_align=”left” font_weight=”700″ css=”.vc_custom_1552524333663{margin-bottom: 14px !important;}”][vc_column_text]Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat.[/vc_column_text][vc_button button_type=”prequelle-button-outline” title=”Contact us” align=”left” i_align=”right” i_type=”linearicons” i_icon_linearicons=”lnr-arrow-right” font_weight=”700″ add_icon=”true” i_hover=”true” link=”url:https%3A%2F%2Fdemos.wolfthemes.com%2Fprequelle%2Fpages%2Fcontact-us%2F|||”][/vc_column][vc_column width=”2/3″][vc_accordion][vc_accordion_tab title=”What is the return/exchange policy?”][vc_column_text]All sales are final and there will not be any refunds or store credit issued once purchase has been made.  Please make sure to refer to our size guides before purchasing.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”What payment options do you accept?”][vc_column_text]We accept American Express, Discover, MasterCard and Visa debit/credit card payments as well as PayPal. We don’t accept personal checks, money orders, direct bank transfers or multiple forms of payment.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”When will my order ship?”][vc_column_text]Orders placed will be shipped within 2 business days from the date the order has been placed and payment has cleared unless otherwise stated or a travel notice has been issued.  Once the package has shipped you will receive a tracking number you can use to track on our site at http://www.blackrackstyle.com/shop/track-your-order/ or through usps.com[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”Can I pick up my items?”][vc_column_text]At this time no, however we are working on a way to make it convenient for our St. Louis customers!  Stay tuned![/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”What if an item is out of stock”][vc_column_text]As we do not have a specific time frame for restocking styles, when an item is out of stock, we do our best to replenish in a timely fashion.  You can opt in to get notified when an item/size is back in stock on a particular style’s page.[/vc_column_text][/vc_accordion_tab][/vc_accordion][/vc_column][/vc_row][vc_row][vc_column][wvc_content_block id=”4727″][/vc_column][/vc_row]